Article 1 (Scope of Application)
Contracts for accommodation and related agreements to be concluded between the Hotel and the Guest shall be governed by the provisions of this Agreement, and any matters not stipulated herein shall be governed by laws and regulations or generally accepted practices.

Notwithstanding the preceding paragraph, in the event that the Hotel agrees to a special contract within the bounds of applicable laws and practices, such special contract shall prevail.

Article 2 (Application for Accommodation Contract)
Guests wishing to apply for an accommodation contract shall provide the Hotel with the following information:
(1) Name, address, telephone number, email address, and nationality of the Guest
(2) Date of stay and estimated time of arrival
(3) Accommodation charges (as a rule, based on the Basic Accommodation Charges listed in Appendix 1)
(4) Other matters deemed necessary by the Hotel.

If a Guest requests to extend their stay beyond the date specified in item (2) above during their stay, such request shall be treated as a new application for an accommodation contract at the time it is made.

Upon request by the Hotel, the applicant shall promptly submit a guest registration form including name, address, telephone number, and other required information, even after the accommodation contract has been established.

Article 3 (Conclusion of the Accommodation Contract)
The accommodation contract shall be deemed concluded when the Hotel accepts the application under the preceding Article, unless proof is provided that the Hotel did not accept the application.

Upon conclusion of the contract, the Guest shall pay an advance deposit up to the amount equivalent to three days of basic accommodation charges, by the date designated by the Hotel.

The advance deposit shall first be applied to the total accommodation charges payable, then to any cancellation charges under Article 6 or 18, and any remaining balance shall be refunded at the time of payment in accordance with Article 12.

Failure to pay the deposit by the designated date may result in cancellation of the accommodation contract. However, this shall apply only if the Hotel has informed the Guest of the payment deadline at the time of acceptance.

Article 4 (Special Contracts Not Requiring Deposit)
Notwithstanding Article 3, Paragraph 2, the Hotel may accept special contracts that do not require payment of the advance deposit.

If the Hotel does not request a deposit or does not specify a payment deadline at the time of contract acceptance, it shall be deemed that the Hotel has accepted such a special contract.

Article 4-2 (Cooperation with Infection Prevention Measures)

The Hotel may request Guests to cooperate with infection prevention measures in accordance with Article 4-2, Paragraph 1 of the Hotel Business Act (Act No. 138 of 1948).

Article 5 (Refusal to Conclude Accommodation Contract)
The Hotel may decline to enter into an accommodation contract in the following cases. However, this does not mean the Hotel may refuse accommodation beyond the cases specified in Article 5 of the Hotel Business Act:
(1) If the application does not conform to this Agreement
(2) If there are no available rooms due to full occupancy
(3) If the Guest is deemed likely to engage in conduct contrary to laws, public order, or good morals
(4) If the Guest is found to fall under any of the following categories
 (Ⅰ) Organized crime group, member thereof, quasi-member, related individual, or other antisocial force as defined under the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 77 of 1991)
 (Ⅱ) Corporation or group controlled by a crime syndicate or its member
 (Ⅲ) Corporation with executives who are members of such groups
(5) If the Guest has significantly disturbed other guests
(6) If the Guest is identified as a person with a designated infectious disease under Article 4-2, Paragraph 1, Item 2 of the Hotel Business Act
(7) If the Guest makes violent demands or requests an unreasonable burden (excluding reasonable requests under the Act on the Elimination of Discrimination against Persons with Disabilities)
(8) If the Guest repeatedly makes excessive demands defined as severely disruptive to the provision of services to other guests
(9) If accommodation is not possible due to natural disaster, facility failure, or other unavoidable reason
(10) If the case falls under the provisions of the Gifu Prefectural Ordinance on the Hotel Business Act
(11) If the Guest is a minor not accompanied by or authorized by a guardian

Article 5-2 (Explanation for Refusal of Contract)
The Guest may request the Hotel to explain the reason for refusal if the Hotel declines to conclude the accommodation contract under the preceding article.

Article 6 (Right of the Guest to Cancel the Contract)
The Guest may cancel the accommodation contract by notifying the Hotel.

If the Guest cancels the accommodation contract in whole or in part due to reasons attributable to the Guest (excluding cancellations prior to payment when the Hotel has designated a deposit payment date under Article 3, Paragraph 2), the Guest shall pay a cancellation fee as stipulated in Appendix 2. However, if the Hotel has accepted a special contract under Article 4, Paragraph 1, this shall apply only if the Hotel had notified the Guest in advance of the obligation to pay such cancellation fee.

If the Guest does not arrive by 12:00 noon on the day of check-in without prior notice, the Hotel may regard the reservation as cancelled by the Guest.

Notwithstanding Paragraph 2, in the event of natural disasters, civil unrest, war, or other force majeure that causes suspension of public transportation or closure of expressways and major roads, or when an airline determines a no-charge cancellation policy, and if the Guest is physically unable to arrive at the accommodation by 10:00 a.m. on the day of check-in, no cancellation fee shall be charged.

Article 7 (Right of the Hotel to Cancel the Contract)
The Hotel may cancel the accommodation contract in the following cases. However, this does not mean the Hotel may refuse accommodation beyond the cases specified in Article 5 of the Hotel Business Act:
(1) When the Guest is deemed likely to act, or has acted, in violation of laws, public order, or good morals
(2) When the Guest is identified under any of the following:
 (Ⅰ) a member of an organized crime group or similar antisocial group
 (Ⅱ) a corporation or group controlled by such a group
 (Ⅲ) a corporation with an executive who is a member of such a group
(3) When the Guest significantly disturbs other guests
(4) When the Guest is a person with a designated infectious disease
(5) When the Guest makes violent demands or unreasonable requests (excluding reasonable accommodations under the Act on the Elimination of Discrimination against Persons with Disabilities)
(6) When the Guest repeatedly makes excessive demands defined by enforcement regulations as significantly obstructive to service provision
(7) When accommodation is not possible due to force majeure such as natural disasters
(8) When the case falls under the Gifu Prefectural Ordinance on the Hotel Business Act
(9) When the Guest smokes in non-smoking areas, tampers with fire-fighting equipment, or otherwise violates fire safety regulations specified in the Hotel's rules

In the event the Hotel cancels the contract under the provisions above, no fees will be charged for services not yet rendered.

Article 7-2 (Explanation for Cancellation by the Hotel)
If the Hotel cancels the contract under Article 7, the Guest may request an explanation for the reason of such cancellation.
Article 8 (Registration of Accommodation)
On the day of arrival, the Guest shall register the following information at the front desk:
(1) Items listed in Article 2, Paragraph 1
(2) For foreign nationals without a Japanese address: nationality, passport number, port of entry, and date of entry into Japan
(3) Any other matters deemed necessary by the Hotel

If the Guest intends to settle accommodation fees using traveler's checks, vouchers, or credit cards, such means shall be presented at the time of registration.

Article 9 (Use of Guest Rooms)
The Guest may use the room from 2:00 p.m. on the day of check-in until 10:00 a.m. on the day of departure. However, guests staying for multiple nights may use the room throughout the day, excluding arrival and departure days.

Article 10 (Compliance with Rules of Use)
The Guest shall comply with the Rules of Use established and displayed by the Hotel within its premises.

Article 11 (Business Hours)
The business hours of major facilities are as follows. Other hours will be indicated in brochures, signage, or in-room directories:
(1)Front Desk Service Hours (Check-in): 14:00 - 19:00
 (Ⅰ) Curfew: None
 (Ⅱ) Front Desk Services: Not available
 (Ⅲ) Emergency Support: Available via 24-hour call center (contact details provided in guest rooms and pre-arrival information)
These hours may be changed under unavoidable circumstances. In such cases, appropriate notice shall be given.

Article 12 (Payment of Fees)
The breakdown of accommodation fees payable by the Guest is shown in Appendix 1.

Payment of accommodation fees shall be made in advance by currency or other methods accepted by the Hotel, such as vouchers or credit cards.

Even if the Guest voluntarily chooses not to stay after the room has been made available, accommodation fees shall still apply.

Article 13 (Responsibilities of the Hotel)
The Hotel shall compensate the Guest for any damages incurred as a result of the Hotel's failure to fulfill the accommodation contract or related agreements, unless such failure is not attributable to the Hotel.

The Hotel maintains liability insurance for inns and hotels to cover damages in the event of unexpected incidents such as fire.

Article 14 (Handling When the Contracted Room Cannot Be Provided)
If the Hotel is unable to provide the contracted guest room, it shall, with the Guest’s consent, make every effort to arrange alternative accommodation with similar conditions.

If the Hotel is unable to make such arrangements, it shall pay the Guest compensation equivalent to the cancellation charge, which will be applied to any damages. However, if the Hotel is not at fault for the unavailability of the room, no compensation shall be paid.

Article 15 (Handling of Deposited Items)
The Hotel shall compensate the Guest for any loss or damage to goods, cash, or valuables deposited at the front desk, except in cases of force majeure. However, the Hotel does not accept custody of cash or valuables.

If the Guest brings goods into the Hotel and they are lost or damaged due to the Hotel’s intentional act or negligence, the Hotel shall compensate for the damages. However, if the type and value of the items were not declared in advance, compensation shall be limited to a maximum of JPY 100,000, unless the Hotel acted with intent or gross negligence.

Article 16 (Storage of Guest's Luggage and Belongings)
If a Guest’s luggage or belongings are found after checkout, the Hotel shall store them in accordance with applicable laws before disposing of them. For cash or valuables, if ownership cannot be confirmed and there are no specific instructions from the owner, the items will be held for seven days from the date of discovery and then reported to the nearest police station.

The Hotel’s liability for storage of such items shall be handled in accordance with Article 15, Paragraph 1 for items deposited at the front desk, and Paragraph 2 for items found on the premises.

Article 17 (Parking Liability)
When the Guest uses the Hotel’s parking facilities, the Hotel provides only a parking space and shall not be liable for the management or safekeeping of the vehicle, regardless of whether the keys are deposited. However, if damage is caused intentionally or negligently by the Hotel during parking management, the Hotel shall be liable for compensation.

Article 18 (Guest's Liability)
If the Guest causes damage to the Hotel through intent or negligence, the Guest shall be liable to compensate the Hotel for such damage.

Appendix 1 Breakdown of Accommodation Charges (related to Article 2, Paragraph 1 and Article 12, Paragraph 1)

Notes:
1. The basic accommodation charge is based on the rate table listed on the reservation website.
2. Child rates:
 - Children 6 years or older (elementary school age and up): charged adult rate.
 - Children aged 0–5: free of charge if no bed or meals are provided.
3. If the tax system is revised, the updated tax rate shall apply.

Appendix 2 Cancellation Charges (related to Article 6, Paragraph 2)

Notes:
 1. Percentages represent the ratio of cancellation charges to the basic accommodation fee. Rates may vary by plan.
 2. If the number of days in the reservation is reduced, a cancellation charge for the first day will be charged regardless of the number of days shortened.
 3. In the event of a separate, individually agreed cancellation policy, such agreement shall take precedence.